Privacy Policy

Updated Aug 4, 2025

01. General

Welcome to Pigment Agency. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

02. Information we collect

Personal information:

When you sign up for our newsletter, we collect your email address.

03. How we use your information

Email address:

Send you updates about our services and projects, notify you when our website launches, share company news and industry insights, provide you with relevant communications about Pigment Agency.

04. Third-party services

We use Mailchimp to manage our email communications. Mailchimp is certified under the EU-US Data Privacy Framework and complies with GDPR. They have access to your email address only to send emails on our behalf and are obligated to keep your information confidential.

05. Data security

We implement appropriate security measures to protect your personal information. These measures include secure transmission and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

06. Your rights

Access the personal information we hold about you, request corrections or updates to your information, withdraw your consent for us to process your information, request the deletion of your personal information, unsubscribe from our communications at any time. To exercise these rights, please contact us.

07. Data retention

We retain your email address until you unsubscribe from our communications or request deletion. We may also automatically remove inactive subscribers after 3 years of no engagement.

08. Legal basis

We process your email address based on your consent (GDPR Article 6.1.a) which you provide when submitting your email. This consent is confirmed through our double opt-in process.

09. Changes to our privacy policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the updated Privacy Policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.

10. Contact us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us.

Thank you for choosing Pigment Agency. We look forward to sharing our creative journey with you.